Last minute rescheduled class causes me to miss out

Sascha "Alex" Ferda's Avatar

Sascha "Alex" Ferda

25 Feb, 2022 05:11 PM

I had purchased the Bath Bomb class for 1 pm on the 24th. I received several confirmations by email (one of them erroneously reminded me that the event was occurring one week too early). Less than one day before the class was scheduled, I received a notice confirming that the class was scheduled at 3 pm and that Dabble is aware that the schedule change had not reached "some of us". Because of this last minute change, I had to miss the class due to prior commitments.

Also, the class did not show up on my online account/dashboard.

I think that the entire experience was horrible and I want to find out what Dabble will do to make this right.

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